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The Intersection of Psychology and Computers

By admin | October 13, 2024

The connection between psychology and computers is a crucial point for the development of user-centered designs and innovation in technology. However, it’s also where the majority of accidental harms to people happen. That’s why we need psychologists to play a bigger role in tech development–particularly given that many technology companies change human behavior at scale and profit from behavioral changes, and generally embrace scientific innovation.

In the past, data collection in psychological research was based on two primary methods: lab experiments and surveys [1]. The former investigate one particular aspect in a controlled, small environment; the latter evaluate more general behavior with self-report questionnaires or (potentially structured) interviews. Both have inherent limitations.

Computers, however, can store and analyze massive quantities of information at high speed. They can also do this in ways traditional methods are unable to. This makes them powerful tools for psychologists and opens up a completely new field of investigation. For example, a new field called Psycho(neuro)informatics is emerging that merges psychology and computer science to develop models of human brains and intelligence. This requires an expert team: psychologists with domain knowledge, and computer scientists with the knowledge to design large-scale tracking systems, and to manage and analyze the data that results from it.

However, until recent, there was hardly any cooperation between the two fields. Google directors, for instance are more likely to have completed studies in computational and computer science (29 percent) than psychology (less that two percent). This is likely to have led to psychologists not being a majority in leadership at tech companies. The result is that technology products tend not to take psychological aspects into account.

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